Privacy Policy

1. Introduction & Overview

Good Veda ("Company", "We", "Us", or "Our"), operator of the mobile application Shiv Bhakti Mahima, respects your privacy and is committed to protecting the personal data of its app users, devotees, and visitors ("Data Principal", "You", or "Your").

This Privacy Policy outlines our practices regarding the collection, storage, processing, transfer, and protection of your personal data when you use the Shiv Bhakti Mahima app to browse and purchase wallpapers, stream audio books and stories of Lord Shiv, listen to and chant mantras, utilize the digital Jap Mala, or view listings of holy Shiv temples. This policy is formulated in strict compliance with India's Digital Personal Data Protection Act (DPDP Act, 2023), the Information Technology Act, 2000, and applicable Google Play Developer Policies.

By downloading, installing, accessing, or using the Shiv Bhakti Mahima app, you acknowledge that you have read and understood this policy and consent to the data practices described herein.

2. Identity of the Data Fiduciary

Under the DPDP Act 2023, Good Veda acts as the Data Fiduciary responsible for determining the purpose and means of processing your personal data for the Shiv Bhakti Mahima application.

• Founder / Key Executive: Anil Sharma
• Entity Name: Good Veda
• GST Identification Number: 06BHHPS1247L2Z0
• Official Address: SCO - 9, 2nd Floor, Sector 39, Gurgaon, Haryana - 122022, India
• Official Contact Phone: +91 9811067352

3. Personal Data We Collect

We collect personal data that is necessary, minimal, and directly relevant to providing you with a seamless spiritual and interactive experience within the app.

• Identity & Account Data: Name, email address, mobile number, and profile preferences created during account sign-up or log-in.
• In-App Preferences & Usage Data: Saved/favorite wallpapers, audio book listening history, mantra chanting progress, Jap Mala counter totals, bookmarking of temple listings, and app feature interaction logs.
• Billing & Financial Transactions Data: Order history for digital purchases (e.g., premium wallpapers, paid audio books, or subscriptions).

Note: All digital purchases on Google Play Store are processed through Google Play Billing or PCI-DSS compliant payment gateways. Good Veda does not store full debit/credit card details or banking credentials on its servers.

• Device & Technical Information: IP address, unique device identifiers (Android ID, Advertising ID), app version, operating system, network type, and crash report data gathered for diagnostic and optimization purposes.
• Customer Support & Feedback Data: Messages, inquiries, or grievance details submitted via in-app feedback forms, WhatsApp, or official phone/email communications.

4. Notice & Consent Architecture

In compliance with Section 6 of the DPDP Act 2023:

• Explicit Consent: Personal data is collected only after presenting an itemized notice explaining the specific purpose of collection during app setup or feature invocation.
• Clear Language: Consent requests are presented in simple, clear Hindi and English language options.
• Withdrawal of Consent: You hold the right to withdraw your consent at any time by emailing us or deleting your account via in-app settings. Upon receiving a valid request, we will cease processing your personal data within a reasonable timeframe, unless continued processing is required by law.

5. Specified Purposes of Data Processing

We process your personal data strictly for specified, lawful purposes related to the Shiv Bhakti Mahima app:

• Service Fulfillment: Delivering audio book playback, mantra chanting tools, Jap Mala counters, temple location directories, and enabling wallpaper preview/download purchases.
• Personalization: Saving your Jap Mala count history, favorite mantras, and custom app preferences across app sessions.
• Transaction Processing & Invoicing: Processing digital content purchases, maintaining transaction history, and generating tax/GST-compliant invoices where applicable.
• App Optimization & Diagnostics: Monitoring app performance, fixing bugs/crashes, and enhancing audio playback stability.
• Communication: Sending updates on new audio book releases, daily spiritual quotes, new temple listings, or customer support responses.
• Legal & Regulatory Compliance: Fulfilling obligations under Indian tax laws, IT regulations, and complying with lawful orders from administrative or judicial authorities.

6. Rights of the Data Principal (User Rights)

Under the DPDP Act 2023, you hold the following statutory rights regarding your personal data:

• Right to Access & Summary: The right to request a summary of the personal data processed by Good Veda and the list of third parties with whom it has been shared.
• Right to Correction & Erasure: The right to request the correction, updating, or complete deletion of your personal data or account profile.
• Right to Grievance Redressal: The right to seek swift resolution of complaints or questions regarding your personal data processing.
• Right to Nominate: The right to nominate an individual who, in the event of your death or incapacity, shall exercise your rights as a Data Principal.

To exercise any of these rights, please contact our Grievance Officer using the details provided in Section 11.

7. Data Sharing, Third Parties & Cross-Border Transfers

Good Veda does not sell, rent, or trade your personal data to third parties. We share data only under strict confidentiality agreements with essential service providers:

• Third-Party Infrastructure Providers: Cloud server hosting (e.g., Google Cloud, AWS), content delivery networks (CDNs for fast audio/wallpaper delivery), analytics services (e.g., Firebase Analytics), and payment processors (Google Play Billing).
• Legal & Regulatory Mandates: When required by applicable Indian law, court orders, or official government requests.
• Cross-Border Transfers: If technical infrastructure requires data storage outside India, we ensure that the destination recipient adheres to data protection standards at least as stringent as the DPDP Act 2023.

8. Analytics & Device Identifiers

The Shiv Bhakti Mahima app utilizes standard mobile analytics software (such as Google Firebase) and device advertising IDs to analyze user engagement, track popular audio series, and measure app performance.

• Managing Identifiers: You can reset or limit the usage of your Advertising ID directly via your Android device's Settings > Privacy > Ads.

9. Data Security & Storage Architecture

Good Veda implements robust technical, administrative, and physical security measures to safeguard your personal data from unauthorized access, loss, alteration, or misuse. Security practices include SSL/TLS encryption for data in transit, secure database access controls, and routine technical vulnerability assessments.

In the event of a personal data breach affecting your information, we will notify you and the Data Protection Board of India in accordance with statutory reporting timelines prescribed under Indian law.

10. Data Retention & Deletion Policy

We retain your personal data only for as long as your account remains active or as needed to provide app services. Inactive user records or transaction logs will be retained for up to 7 years to fulfill tax, GST, and legal accounting requirements under Indian law, after which the data is permanently erased or anonymized securely.

11. Grievance Redressal Mechanism & Officer Details

In compliance with the DPDP Act 2023 and Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, Good Veda has designated a Data Protection / Grievance Officer to address any privacy concerns, data deletion requests, or complaints.

• Grievance Officer: Anil Sharma
• Designation: Founder
• Entity: Good Veda
• Address: SCO - 9, 2nd Floor, Sector 39, Gurgaon, Haryana - 122022, India
• Phone: +91 9811067352
• Email: mantra@shivbhakti.com

Resolution Timeline: We acknowledge all data privacy grievances within 24–48 hours and aim to resolve verified requests within 15 business days of receipt.

12. Updates to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect updates in legal mandates, app features, or business operations. Any updates will be published within the app and on our official Play Store store listing page with a revised effective date. Continued use of the Shiv Bhakti Mahima app constitutes acceptance of the revised policy.